Terms of Service
Introduction
Welcome to GL Improvements. These Terms of Service govern your use of our website located at glimprovements.com and our home improvement services.
By accessing our website and using our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you disagree with any part of the terms, you may not access our website or use our services.
Services
GL Improvements provides home improvement services including but not limited to:
- Kitchen design and complete renovations
- Bathroom design and complete renovations
- Custom joinery and carpentry
- Wardrobe installation and flat pack assembly
- Plumbing services
- Decorating, tiling, and painting
- General building and refurbishment
All work is carried out to a high standard with satisfaction guaranteed. We provide free estimates and advice for all projects.
Quotes and Estimates
We provide free estimates for all our services. Quotes are valid for 30 days from the date of issue unless otherwise specified.
While we strive to provide accurate estimates, final costs may vary based on the actual scope of work, materials required, and any unforeseen circumstances discovered during the project.
Payments and Deposits
Payment terms will be agreed upon before work commences. For larger projects, a deposit may be required to secure materials and schedule the work.
Final payment is due upon completion of the work to your satisfaction. We accept various payment methods which will be discussed during the quotation process.
Cancellation Policy
If you need to cancel or reschedule a booked service, we require at least 48 hours' notice. Cancellations with less than 48 hours' notice may be subject to a cancellation fee.
We reserve the right to cancel or reschedule appointments due to unforeseen circumstances, in which case we will provide as much notice as possible.
Warranty and Guarantees
We guarantee our workmanship for a period of 12 months from the date of completion. This warranty covers defects in workmanship but does not cover damage caused by misuse, accidents, or normal wear and tear.
Manufacturer warranties apply to materials and products used in our services, and these will be passed on to you where applicable.
Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of GL Improvements and is protected by copyright and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any content on this website without our express written permission.
Limitation of Liability
GL Improvements shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the website or our services.
Our total liability for any claim arising out of or relating to our services shall not exceed the amount paid by you for the services in question.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. We will notify users of any changes by posting the new Terms of Service on this page and updating the "Last Updated" date.
Your continued use of our website and services after any changes constitutes your acceptance of the new Terms of Service.
Contact Us
If you have any questions about these Terms of Service, please contact us:
- By email: glimprovements1@outlook.com
- By phone: 07956 981427
- By visiting our contact page: Contact Us
Last Updated: October 2023